Mail Clerk

Dynamic opportunity within the insurance sector supporting national mail distribution and digital imaging operations in a fast-paced environment. This in office role in Halifax offers exposure to multiple business units, hands-on administrative and document processing responsibilities, and strong growth potential within a collaborative team setting.

What is in it for you :

- Hourly salary of $16.75.
- 6-month contract.
- Full-time position: 37.50 hours per week.
- Weekday schedule from 8 am-4 pm.

Responsibilities :

- Open, prepare, sort, and categorize incoming mail for digital imaging and processing.
- Analyze document content to determine the appropriate business area and work type.
- Redirect work accurately to appropriate processing queues to minimize delays and financial impacts.
- Perform indexing and quality verification of front-end and back-end documents.
- Enter and validate client policy, account, group, and customer information accurately.
- Process, verify, scan, index, and prepare cheques for deposit according to established procedures.
- Operate high-speed document scanners in a fast-paced environment.
- Troubleshoot minor software and hardware issues related to scanning equipment and workflows.
- Monitor workflow queues and resolve imaging issues impacting business unit processing.
- Distribute cheques destined for customers and advisors.
- Maintain workflow efficiency while meeting service level agreements and deadlines.
- Provide front-line customer service by ensuring service standards are consistently achieved.
- Prioritize daily tasks and manage multiple responsibilities simultaneously.
- Assist with projects,



effort tracking, and administrative tasks such as maintaining barcode stock, faxing, photocopying, filing, and managing courier logs.
- Verify information on original documents and redirect imaged material to alternate processing areas when required.
- Learn and support multiple business unit processing lines within imaging services.

What you will need to succeed :

- High school diploma completed at minimum.
- Experience working in a high-volume, deadline-driven environment.
- Experience operating office equipment and troubleshooting minor hardware and software issues.
- Strong organizational and time management skills.
- Excellent attention to detail and accuracy.
- Ability to work independently and collaboratively within a team environment.
- Ability to manage fluctuating workloads and prioritize short-term tasks effectively.
- Ability to maintain confidential information.
- Strong multitasking abilities and adaptability in a changing environment.
- Effective communication and interpersonal skills.
- Ability to maintain speed and accuracy while meeting deadlines.
- Flexibility to work different shifts if required.
- Personable attitude with the ability to integrate well within a supportive team environment.

Why Recruit Action?

Pay: $16.75 per hour

Application question(s):

- Are you able to perform heavy lifting throughout the workday (up to 50 lbs)?
- Are you available to work full-time Monday to Friday?
- Are you comfortable working 5 days per week in the office?

Experience :

- Administration, customer service, or mail support: 1 year (required)

Work Location: In person

📌 Mail Clerk (Halifax Regional Municipality)
🏢 Recrute Action
📍 Halifax Regional Municipality