Durée de l'emploi: Permanent

- Langue de travail: Français

- Heures de travail: 40 hours per week

- Education:

- Expérience:

- Education :

- Secondary (high) school graduation certificate

- or equivalent experience

- Work setting :

- Private sector

- Private company, corporation or industry

- Agriculture

- Tasks :

- Answer written and oral inquiries

- Gather, research and prepare communications material

- Address customers' complaints or concerns

- Answer inquiries and provide information to customers

- Explain the type and cost of services offered

- Issue receipts and other forms

- Maintain records and statistics

- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

- Perform general office duties

- Receive payments

- Sell merchandise

- Explain procedures, risks and benefits to clients

- Answer clients' inquiries and provide information

- Computer and technology knowledge :

- Database software

- Internet

- MS Excel

- MS Outlook

- MS Windows

- MS Word

- Electronic mail

- Work conditions and physical capabilities :

- Attention to detail

- Quick-paced environment





- Tight deadlines

- Work under pressure

- Own tools/equipment :

- Computer

- Internet access

- Printer

- Personal suitability :

- Punctuality

- Client focus

- Efficient interpersonal skills

- Excellent oral communication

- Excellent written communication

- Organized

- Reliability

- Team player

- Initiative

- Judgement

- Ability to multitask

- Dependability

- Honesty

- Quick learner

- Screening questions :

- Are you authorized to work in Canada?

- Are you available to start on the date listed in the job posting?

- Do you have experience working in this field?

- Do you have the equipment you need to work from home (like internet and a workspace)?

- Do you have the required certifications listed in the job posting?

- Experience :

- 7 months to less than 1 year

- Employment terms options :

- Morning

- Day

- Workplace information :

- Hybrid

- Health benefits :

- Health care plan

- Paramedical services coverage

- Financial benefits :

- Group insurance benefits

- Other benefits :

- Travel insurance

📌 Customer Service Adviser (Lourdes)
🏢 Aiglon Indigo
📍 Lourdes