Job Responsibility:

Overview:

We are seeking an experienced Operations Lead to join our team. The ideal candidate will have a background in the food industry, with strong leadership skills and a passion for delivering exceptional customer service.

Responsibilities:

- Oversee daily operations of the establishment, ensuring smooth workflow and adherence to company standards- Manage and lead a team of employees, providing guidance, training, and support- Coordinate food preparation activities, ensuring quality and adherence to food safety regulations- Supervise inventory management, ordering supplies, and maintaining stock levels- Handle customer inquiries and resolve any issues promptly and professionally- Conduct interviews and participate in the hiring process to build a robust team- Utilize POS systems effectively to process orders and transactions

Requirements:





- Proven experience in a supervisory role within the food industry or hospitality sector- Excellent team management and leadership skills- Ability to work in a fast-paced environment while maintaining high standards- Prior experience with customer service and resolving customer concerns- Familiarity with interviewing techniques for hiring new staff members If you are a dynamic individual with a background in operations management within the food industry, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
- Vision care

Supplemental pay types:

- Tips

Language:

- English (preferred)

Work Location: In person

📌 Front of House Operations Lead (Edmonton)
🏢 Duchess Bake Shop
📍 Edmonton