Job Responsibility:

Position Overview:

As the Restaurant Supervisor / Floor Manager at Camelot Golf & Country Club, you will be responsible for delivering an exceptional dining experience to our members and guests by leading the front-of-house team with professionalism, attention to detail, and an unwavering commitment to service excellence. This leadership role supports the overall F&B; operations and ensures that all service standards reflect the prestige and personalized atmosphere expected in a private club of our caliber.

Key Responsibilities:1. Guest Experience & Service Delivery

- Lead daily floor operations during service, ensuring seamless execution from greeting to farewell.
- Anticipate and fulfill member and guest needs with discretion and attentiveness.
- Handle complaints gracefully and resolve issues in a manner that enhances member satisfaction.

2. Team Leadership & Training

- Supervise, coach, and support the service team (servers, runners, bartenders, hosts).
- Conduct daily pre-shift briefings and provide ongoing training, coaching & counseling.
- Foster a team culture that prioritizes collaboration, professionalism and member satisfaction.

3. Operational Excellence

- Ensure mise en place and dining room setup are consistently maintained to the highest standard.
- Oversee table management, section assignments, and pacing of service.
- Monitor cleanliness, ambiance, and readiness of the dining area before and during service.

4. Sales & Product Knowledge

- Guide servers in upselling techniques, food and wine pairings, and daily feature presentations.




- Maintain up-to-date knowledge of all food and beverage offerings and communicate confidently with members.

5. Administration & Reporting

- Provide end of shift reporting
- Manage and optimize labor according to business levels

Required Qualifications:

- Minimum 3-5 years' experience in restaurant supervision or private club management.
- Previous experience in a private club or luxury hospitality environment strongly preferred.
- Strong knowledge of food, wine, and service standards.
- Proven leadership skills and the ability to manage a team with poise and positivity.
- Excellent communication, conflict resolution, and interpersonal abilities.
- SmartServe certification required.
- Banqueting / Private events /weddings experience an asset

Working Conditions:

- Must be available to work evenings, weekends, and holidays.
- Physically able to stand for extended periods and lift moderate weight.
- Comfortable working in a fast-paced, member-focused workplace.

What We Offer:

- Competitive salary and gratuities
- Staff meals, golf privileges, free parking
- A supportive, prestigious workplace culture

Job Types: Part-time, Seasonal

Pay: $18.50-$25.00 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Tips

Benefits:

- Company events
- Discounted or free food
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Application question(s):

- Do you have a reliable mode of transportation?

Language:

- French (preferred)

Work Location: In person

📌 Restaurant Supervisor Private Golf Club (Cumberland)
🏢 Camelot Golfuntry Club
📍 Cumberland