Job Responsibility: Welcome Home! We're more than Canada's largest independent hardware and building supplies retailer—we're part of the community. Accuracy in Action: Join the Returns Team Today! As a Returns Credit Processor, you will effectively sort merchandise returns from Dealers and issue appropriate credits as required. Led by the Supervisor, Returns, this opportunity will best suit someone who has strong communication skills and a keen attention to detail. Shift available: Afternoon shift: Monday to Friday, 3:00pm to 11:00pm - training will take place on day shift for 2-3 weeks.Ready to make an impact? Here's how:

- Process returned items, assuring proper credit and adjustments are performed for accuracy.
- Repackage and prepare items with proper information for returning into inventory or to the manufacturer.
- Contact Suppliers to coordinate and arrange return of defective goods.
- Answer inquiries from Dealers; investigate and troubleshoot issues in a timely manner.
We're looking for:
- Distribution experience and knowledge considered an asset.
- General computer skills and familiarity with WM (Manhattan knowledge, MC experience, etc.), Oracle, Windows, and Outlook.
- Effective communication and organizational skills with a strong attention to detail and the ability to multi-task.
- A reliable team player with a positive attitude.
- Ability to perform physical activities, including lifting up to and including 60+ lbs.
- Willingness to work additional hours when needed.
- Ability to train on day shift for approximately 2 to 3 weeks.




- The ability to be onsite 5 days a week at our corporate office in St. Jacobs, to accommodate the needs of the role.

How we'll make you feel at Home Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Competitive earnings chance.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.

- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.

Bring your unique skills, thrive with interesting and challenging work, and experience what it's like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future. Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process. Canadians call us Home Hardware. We call it Home. #HP

📌 Returns Credit Processor (St. Jacobs)
🏢 Home Hardware Stores
📍 St. Jacobs