Description
Under the supervision of the Ground Operations Manager, the incumbent acts as a ramp agent. He/she performs the work of the ramp agent and provides a safe, professional, courteous and polite experience for passengers and crew members.
Description of the main duties:
Greet passengers and crew members in a qualified, courteous and respectful manner;
Respect at all times the application of safety rules on the ramp and in the hangar;
Prepare aircraft for flight and customer acceptance;
Guide aircraft during arrivals and departures, using hand signals;
Tow aircraft;
Refuel aircraft;
Load/unload;
Transport passengers/crew members;
Other related tasks.
Conditions
- Available Monday to Sunday
- 11-hour shift
- Day shift or Night shift
Requirements
Must have a Canadian work permit at a minimum;
Valid driver's license (class 5);
Class 3 driver’s license (an asset);
Hold an Airside "D" Driver's Licence (AVOP), or be prepared to obtain one within the first 3 months of employment;
Eligible to obtain a Restricted Area Identification Card (RAIC);
Bilingual (French and English spoken);
Client interaction,
operational efficiency : Frequent contact with an international and complex clientele speaking a language other than French.
Experience in aviation (an asset);
High school diploma or equivalent;
Ability to work in different climatic conditions (hot and cold);
Ability to lift heavy objects (50 lbs).
Profile
Excellent interpersonal skills, ability to work alone or as part of a team;
Demonstrate leadership and initiative;
Excellent communication skills;
Responsible, rigorous, conscientious;
Safe behaviour and priority management.