The Operations Supervisor is an integral leader within the operations team, responsible for ensuring the safe, efficient, and effective execution of daily operations. Key responsibilities include enforcing safety standards, onboarding and developing new operators, supporting customer satisfaction, and maintaining operational excellence. This position also contributes to business development efforts by identifying growth opportunities, fostering client relationships, and supporting the continued expansion of the operation. Assists with dispatching units and schedule projects daily.
Communicates with clients, with a customer service focus daily.
Builds relationship with potential, new and existing customers- with a focus on increasing Badger’s sales revenues and customer retention.
Assists with project related biddings and proposals.
Drives recent business development and revenue growth by identifying opportunities with Indigenous communities and organizations, building trusted relationships that are mutually beneficial.
Supports and improves business development daily.
Delivers material to the units in the field if required.
Performs daily onsite safety inspections.
Education: High School Diploma or equivalent.
Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals.
Valid Class 3 or 1 preferred.
Mechanical skills preferred.
Computer skills and strong organizational skills required, with a preference for Oracle or similar system.