Deliver personalized luxury retail service through customer assistance, POS accuracy, and product recommendations in a customer-focused sales environment. This Retail Sales Associate role requires previous retail experience, preferably in luxury retail service. You will welcome clients, anticipate needs, and represent the brand internally and locally. The position combines sales floor support, cash wrap operations, shipment processing, stock management, and visual merchandising. Solid communication, organization, fashion awareness, and digital system knowledge support daily execution.

Key Responsibilities:

Welcome clients and provide personalized assistance

Operate POS and maintain organized cash wraps

Recommend add-on products and promote gift cards

Process shipments, transfers,



and stock discrepancies

Replenish sales floors and execute merchandising updates

Requirements:

At least one year of previous retail experience

Knowledge of fashion trends and marketplace competition

Experience with registers, Mobile POS, iPad, or laptop

Strong communication, organization, and customer service skills

Flexible availability and ability to lift at least 25 pounds

Use customer service, POS, merchandising, and stockroom skills to represent the brand and support luxury retail performance.

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📌 Sales Associate - Retail Sales (Ottawa)
🏢 Tapestry (Coach/Kate Spade)
📍 Ottawa