Premium Suites account management at MLSE centers on client retention, relationship building, and exceptional service across Toronto’s sports venues. This is a one-year contract.

As an Account Manager, you will manage a dedicated book of business and design engagement strategies for premium clients. Success depends on sales and service relationships, creative programming, effective communication, and financial administration. You will support annual department objectives while working with MLSE stakeholders and the wider Ticketing team.

Key Responsibilities:

Achieve renewal targets during annual retention campaigns

Develop tailored in-person client touchpoint strategies

Deliver service through email, calls, and meetings

Maintain financial administration and account balancing





Support gifting, game day, event, and special projects

Requirements:

Post-secondary degree or three-plus years' premium sales experience

Experience developing service relationships with a white glove approach

Robust leadership, listening, communication, and retention results

Microsoft 360 proficiency; Salesforce knowledge is an asset

Evening, weekend, and holiday availability as required

Bring premium client service, retention strategy, and relationship-building skills to MLSE’s Premium Suites team across Toronto.

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📌 Account Manager [Evening/weekend shift] (Toronto)
🏢 MLSE (Maple Leaf Sports & Entertainment Partnership)
📍 Toronto