Account Manager – Mississauga, ON (Hybrid)

We’re all creative and we bring our creativity to everything we do.

We thrive on innovation and understand that innovation thrives on diverse thinking, smart risk-taking, and continuous improvement.

We recognize that outstanding collaboration inspires great ideas and we benefit when we connect with each other, our partners, and our customers.

We embrace diversity, equity, and inclusion and believe every person deserves to feel respected, supported, and valued.

We care about our people, our communities, and our planet and treat each with kindness and respect.

The Account Manager will contribute to Carlton Cards’ success by championing business growth and development of core strategic partnerships within assigned accounts. This is a sales management position reporting to the Senior Account Executive The Account Manager will work directly with retail partners and internal teams, while supporting the Senior Account Executive.

Execute plans and initiatives to achieve or exceed annual sales forecast and key metrics

- Act as primary point of contact for assigned accounts
- Build influential relationships and communicate regularly with assigned accounts, ensuring timely, professional, and accurate responses
- Address all day-to-day account needs such as communications, issue resolution, and compliance on account deliverables
- Partner with assigned accounts to manage and ensure store-level execution of all projects
- Collaborate with internal partners to gather insights, understand operational challenges, and improve efficiencies and sales productivity
- Identify levers to profitably generate sales and enact contingency plans to close sales plan gaps




- Understand product programs and determine what to sell to assigned accounts
- Participate in regional meetings and trade shows as required, while ensuring complete preparation of all material
- Other duties as assigned/as project needs necessitate

Bachelor’s degree in business or marketing, or equivalent combination of education and experience

- Experience within retail or consumer-packaged goods industry is an asset
- Computer experience required, including proficiency with the Microsoft suite (Outlook, Word, PowerPoint, Excel)
- Capable of working independently with minimal supervision, in conjunction to working cohesively within a team environment,
- Ability to manage several concurrent projects effectively
- Demonstrated knowledge of the Canadian retail market and solid understanding of customer service
- Ability to incorporate critical thinking skills to anticipate and solve practical challenges Energetic, self-motivated and results orientated with a clear focus on high performance
- Ability to travel (may include overnight trips) to meet with customers; or meetings/training at our U.Must possess a valid passport or ability to obtain appropriate travel documents
- Some travel, which may include long flights and car drives

Note : This posting is for an existing vacancy. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location.

Carlton Cards is committed to providing accommodations for people with disabilities. Accommodation will be provided in all parts of the hiring process as required under the Integrated Accessibility Standards policy. Your request for accommodation requirements will be maintained as personal and confidential.

No agencies or phone calls, please.

📌 Account Manager (Overnight) (Mississauga)
🏢 Carlton Cards
📍 Mississauga