Business Development Support Representative (Toronto)

Business Development Support Representative (Toronto)

04 Nov
|
Util-Assist
|
Toronto

04 Nov

Util-Assist

Toronto

Util-Assist is a leading consulting and services partner to electric, water, and gas utilities across North America. We help utilities navigate digital transformation—empowering them with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their communities.
At Util-Assist, our people are our power. We foster a versatile, supportive workplace grounded in four core values: We are seeking a skilled Business Development Representative to join our growing Business Developmentteam! The Business Development Representative is an early-career role focused on supporting lead generation, prospecting, market research, and outbound business development activities. Working closely with the Vice President, Business Development, the successful candidate will help identify and engage prospective clients, maintain sales and prospect information, and support the development of new business opportunities.
This role is designed for an individual looking to build a career in business development and sales, with hands-on coaching and mentorship and the opportunity to take on greater responsibility across the business development lifecycle as their knowledge, skills, and experience develop.
Provide day-to-day administrative and coordination support to the Vice President, Business Development in support of prospecting, lead generation, and sales activities.
Research and identify prospective clients, target organizations, key decision-makers, market segments, and potential business opportunities across the North American utility market.
Support outbound prospecting and lead generation activities through email, phone, LinkedIn, industry events, and other relevant channels to identify and engage prospective clients.
Conduct initial outreach and follow-up with prospective clients to generate interest, qualify potential opportunities, and coordinate meetings for the Vice President, Business Development.
Maintain accurate and up-to-date prospect, lead, contact, and sales activity information within the corporate CRM.
Track prospecting and outreach activities, leads, follow-ups, and next steps to support consistent movement through the early stages of the sales pipeline.




Coordinate client and prospect meetings, including scheduling, preparing background information and materials, documenting action items, and supporting follow-up activities.
Assist with the development and coordination of prospecting materials, outreach communications, presentations, and other sales enablement materials.
Conduct research on industry trends, competitors, emerging technologies, and market developments to support business development activities.
Assist with the coordination of conferences, trade shows, client meetings, networking events, and other business development activities.
Work collaboratively with internal departments to gather information and coordinate materials required to support business development activities.
Build knowledge of the full business development and sales lifecycle through hands-on experience, coaching, and mentorship.
Take on increasing responsibility for business development activities and client interactions as knowledge, skills, and experience develop.
Perform other related duties and special projects in support of the Business Development team as required.
Work Location & Travel Requirements:
Valid driver’s licence and ability to travel within Canada and the United States as required.
Bachelor's degree or diploma in Business, Marketing, Communications, Commerce, or a related field.

- 1-2+ years of professional experience in business development, sales, marketing, customer service, administration, or a related environment.
- Previous experience providing administrative or coordination support in a professional environment is an asset.
- Experience with CRM systems or other sales/business software is an asset.
- Experience within the utility, technology, consulting, or professional services industry is an asset but not required.
- Strong organizational and administrative skills with excellent attention to detail.




- Strong proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Basic understanding of business development, sales, or client relationship management principles is an asset.
- Experience with CRM systems and maintaining accurate records and data is an asset.
- Ability to effectively leverage AI tools to support research, market intelligence, content development, productivity, and business development activities, with a strong interest in exploring new and emerging AI capabilities.

Strong desire to learn and develop a career in business development and sales.
Professional and comfortable interacting with employees, clients, and senior leaders.
Strong interpersonal and relationship-building abilities.
Curious and eager to learn about clients, industries, and business challenges.
Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.
Upfront Vacation & Birthday Day Off: Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off during the month of your birthday
Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, and recognition as one of the Best Places to Work for Mental Wellness in 2026
Career Growth : Thrive in a fast-growing company where your ambitions are supported and your development matters.
Innovative Environment : Work at the forefront of utility transformation, surrounded by forward-thinking teammates and impactful projects.
Comprehensive Benefits : Access generous health and dental coverage, and RRSP matching to support your long-term goals.
Parental Leave Top-Up : Growing your family? We provide enhanced support through our parental leave top-up program.
To work with us, successful candidates must complete a SIN and passport verification and pass a police vulnerability check.
Please note that Util-Assist does not offer immigration-related support, such as visa sponsorship, work permit applications, or permanent residency assistance. Candidates must have current legal authorization to work in Canada or the U.Sponsorship decisions, if any, are made on a case-by-case basis based on business needs.

📌 Business Development Support Representative (Toronto)
🏢 Util-Assist
📍 Toronto

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