Fountain Tire Edson is searching for a friendly, knowledgeable, and experienced Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.
Competitive wages based on experience: $75,000 to $80,000 + Incentive Bonus
Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
Regular day shift schedules
Great discounts for you and your family on tires, parts, and mechanical services
The chance for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
Overseeing and managing mechanical and tire services
Setting quality standards and maintaining the quality of all shop activities
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
Recommend tire service, specialty tire service, wheel and mechanical service to customers
Addressing customer complaints and inquiries in a courteous, professional manner
Ensuring technicians compliance with company standards regarding quality, safety, and customer service
Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
5+ years of automotive industry experience
- Must have an advanced knowledge of mechanical and tire services in a commercial automotive environment
- Dedication to providing exceptional customer service
- Commercial vehicle inspection program and out of province inspection certifications
- Ability to develop and maintain effective relationships with team members and customers
- Flexible, patient, and calm when working with tight schedules