Support pediatric patient access at CHEO in Ottawa through registration, scheduling, and Epic-based clerical coordination. Bilingual English and French communication is essential. The Patient Service Clerk schedules appointments, registers patients, and prepares patient records. This role uses Epic, Cadence, Referral Management, and workqueues while supporting families, clinicians, and clinic operations. Approximately six months of related experience and secondary school graduation are essential.

Key Responsibilities:

Create patient profiles and complete registration in Epic

Input, scan, and update electronic referrals

Schedule appointments, interpreters, orders, and follow-ups

Greet families, verify demographics, and collect required fees

Monitor workqueues, recall lists, charts, and clinic supplies

Requirements:

Secondary School Graduation Diploma

Approximately six months of related experience

Knowledge of Epic, Sunrise, and Outlook software

Effective oral and written communication skills

Bilingual English and French proficiency with Level 1 clearance

Bring Epic registration, patient scheduling, and family communication skills to support CHEO’s pediatric clinics in Ottawa.

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📌 Receptionist Support (Ottawa)
🏢 CHEO
📍 Ottawa