Coordinate CABHI services with strong project management and innovator feedback expertise in a full-time daytime position. Shape support for aging and brain health innovators.

Reporting to the Director, Programs and Strategy, the Product Manager, Services manages CABHI’s value-added service portfolio. You will coordinate delivery, evaluation, and improvement across decentralized service owners. The work includes Leap, service access, measurement, and collaboration with innovators, partners, older adults, and caregivers.

Coordinate development, delivery, evaluation, and continuous service improvement

Translate older adult and caregiver feedback into actionable insights

Track utilization, quality, satisfaction, outcomes, demand, and capacity

Bachelor’s degree or equivalent education and experience

Three to five years supporting startups, accelerators, or innovation programs

Solid project management, organization, facilitation, and communication skills

Experience using feedback, data, and measures to improve delivery

Apply service portfolio management, stakeholder coordination, and evaluation skills to advance CABHI’s aging and brain health innovations.

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📌 Services Product Manager (H/F) (Toronto)
🏢 Baycrest
📍 Toronto