Welcome GoodLife Fitness Members overnight using customer service expertise, front desk systems, and a clean, protected Club environment. Support positive experiences at every interaction.

As a Customer Service Representative, or Motivator, you greet Members and Potential Members at the Club front desk. You check in workouts, handle calls, book appointments, answer questions, and resolve concerns. You also support membership, service, product, and amenity sales while assisting Members with FitFix and Cardio machines. Knowledge of Club systems helps you update information and provide accurate answers. The role includes Fit-Fix Starter sessions, cleaning, Club runs, required learning, and monthly meetings.

Key Responsibilities:

- Greet Members and Potential Members warmly upon Club arrival




- Check Members in and direct Potential Members appropriately
- Answer calls within three rings and book appointments
- Resolve Member questions, concerns, and information updates
- Complete cleaning tasks, Club runs, and Fit-Fix sessions

Requirements:

- CPR-A and AED Certification
- Smart Tan certification within three months of employment
- Knowledge of the fitness industry
- Excellent written and verbal communication skills
- Computer proficiency and customer service skills

Bring approachability, customer focus, and fitness industry knowledge to the GoodLife Fitness front desk overnight.

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📌 Overnight Fitness Club Customer Service Representative (Bradford West Gwillimbury)
🏢 GoodLife Fitness Centres
📍 Bradford West Gwillimbury