Welcome GoodLife Fitness Members overnight using robust customer service and front desk expertise. Create a clean, safe environment supporting fitness goals.

As a Customer Service Representative, or Motivator, you will greet Members and Potential Members at the Club. You will manage check-ins, calls, appointments, memberships, and service questions. The position also supports FitFix and Cardio machine questions, Fit-Fix Starter sessions, sales, issue resolution, and Club cleanliness.

Key Responsibilities:

- Greet Members and check them in for workouts
- Handle calls, messages, and appointment bookings efficiently
- Answer questions about FitFix and Cardio machines
- Update Member information and resolve concerns professionally
- Complete Club runs, cleaning, and Fit-Fix Starter sessions

Requirements:

- CPR-A and AED Certification
- Smart Tan certification within three months
- Excellent written and verbal communication skills
- Computer proficiency and customer service skills
- Fitness industry knowledge and sales experience an asset

Use approachability, communication, and fitness knowledge to deliver positive Member experiences as a GoodLife Fitness Motivator.

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📌 Overnight Fitness Club Front Desk Representative (Medicine Hat)
🏢 GoodLife Fitness
📍 Medicine Hat