Lead retail teams in Lethbridge through customer service, visual merchandising, and daily store operations at Mountain Warehouse. Motivate colleagues toward shared goals.

As Team Leader, you will coach, train, and mentor colleagues while maintaining operational excellence. You will guide product knowledge, communicate clearly, oversee opening and closing duties, and support sales targets and KPIs. The position also includes customer concern resolution and brand representation.

Key Responsibilities:

- Foster collaborative teams around shared retail goals
- Coach, train, and mentor colleagues continuously
- Oversee opening, closing, and daily store operations
- Maintain stock presentation, ticketing, and shop floor organisation




- Motivate teams toward sales targets and KPIs

Requirements:

- Passion for outstanding customer service delivery
- Confidence motivating and inspiring colleagues
- Retail experience including stock control and merchandising
- Robust communication and constructive feedback skills
- Proactive, results-driven, and trustworthy approach

Bring retail leadership, customer service, and operational skills to Mountain Warehouse while supporting colleagues and customers in Lethbridge.

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📌 Retail Team Leader Lethbridge
🏢 Mountain Warehouse
📍 Lethbridge