Lead store shifts across NorthernReflections, Ricki’s, and Cleo while strengthening customer service, sales performance, and daily retail operations.
Reporting to the Store Manager, the Shift Leader supports store leadership and oversees assigned shifts. You will guide sales associates, deliver the customer service program, and promote loyalty enrollment. The position also covers visual merchandising, point of sale accuracy, loss prevention, and store safety.
Key Responsibilities:
- Oversee opening and closing procedures during assigned shifts
- Support sales goals and exceptional in-store customer experiences
- Coach associates toward productivity and performance improvements
- Maintain displays, product preparation, and visual merchandising standards
- Process point of sale transactions quickly and accurately
Requirements:
- Minimum one to two years retail or customer service experience
- Leadership or supervisory experience preferred
- Proven sales targets and team performance results
- Solid communication, organization, and time management skills
- Flexible availability for days, evenings, weekends, and holidays
Apply retail leadership, selling, and customer service skills while supporting successful shifts across these Canadian fashion brands.