Elevate your hospitality career with our Guest Service Agent role. Provide exceptional customer service and manage front desk operations at our welcoming hotel setting.We are seeking a diligent Guest Service Agent with strong skills in customer relations, people management, and accounting principles. With at least one year of experience, you will check guests in and out, assist with luggage, and handle inquiries. You will also utilize your proficiency in Opera/Opera Cloud for efficient operations.Key Responsibilities:Check in and check out guests seamlesslyProvide luggage assistance and issue room keysRespond to inquiries via phone, email, and in-personCompute bills, collect payments, and verify cashMaintain the cleanliness and organization of the front deskRequirements:Preferred two-year apprenticeship in hotel managementMinimum one year experience as a Front Desk ClerkStrong knowledge of customer service practicesExceptional conflict resolution skillsHigh proficiency in Opera/Opera CloudUtilize your customer service skills and hospitality knowledge to create memorable experiences for our guests.

📌 Hotel Guest Service Agent Needed (Richmond)
🏢 Northland Properties
📍 Richmond