Support patients through phone and software systems as an Aramark Dietary Worker focused on meal services and nutritional needs. Use calm, accurate communication throughout each shift.
The Dietary Worker provides patient support while serving as a liaison to departments involved in patient meal services. You will answer phones, record orders, and address questions about meals or nutritional needs. The work requires customer service, software use, therapeutic diet knowledge, and collaboration with doctors, nurses, and Food & Nutrition teams.
Key Responsibilities:
- Answer patient calls about meals and nutritional needs
- Take menu orders and record them using software
- Direct unanswered questions to appropriate departments
- Coordinate accurate patient nutrition with doctors and nurses
- Protect customer privacy, safety, and dignity
Requirements:
- Previous customer service or call center experience preferred
- Food service or dietary clerk experience preferred
- Fluent English communication; bilingual or multilingual skills valued
- Calmness under pressure and adaptability to change
- Comfort using web software, keyboard, and telephone headset
Bring patient service, therapeutic diet awareness, and accurate software order entry to Aramark’s dietary services team.