Elevate guest experiences with Gibbons Whistler as a Guest Experience Tech Supervisor. This full time role focuses on enhancing guest interactions and streamlining operational support.As a key member of the Gibbons Whistler team, you will oversee guest inquiries, resolve issues efficiently, and contribute to driving bookings and revenue. Your expertise will support seamless interactions from booking to arrival. In addition to guest-facing duties, you will also assist in adjusting pricing, managing inventory, and enhancing backend systems.Key Responsibilities:Ensure personalized service in every guest interactionSupport guests via phone, email, and in-personResearch and resolve inquiries independentlyManage reservations and promote upgradesMaintain operational reporting and team communicationRequirements:Strong communication and guest service skillsBackground in hospitality or tourismExperience with CRM and booking platformsExceptional organizational and multitasking skillsProblem-solving abilities in fast-paced situationsShape memorable journeys for guests while supporting operational excellence at Gibbons Whistler.
📌 Guest Experience Supervisor At Gibbons Whistler (Canada)
🏢 The Adventure Group
📍 Canada
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