Join telMAX as a Customer Support Specialist in York Region. Engage with customers, resolve inquiries, and maintain strong relationships through excellent communication and support.This role reports to the Customer Service Team Lead, focusing on providing outstanding service and support. You will address customer inquiries through various channels, ensuring accurate record-keeping and proactive relationship building. Troubleshooting basic technical issues and guiding customers with connectivity setups will be part of your day-to-day responsibilities.Key Responsibilities:Respond to customer inquiries via phone and online platformsMaintain accurate records of customer interactionsTroubleshoot internet and connectivity issuesGuide customers through technical configurationsCommunicate updates during service outagesRequirements:Strong written and verbal communication skillsPrevious experience in a call center workplace preferredProficiency in Microsoft Office SuiteHighly organized with effective problem-solving skillsCommitment to customer satisfactionEnhance customer loyalty and satisfaction as a vital Customer Support Specialist with telMAX.

📌 Customer Support Specialist At Telmax (Markham)
🏢 telMAX
📍 Markham