Deliver professional customer service at Walmart Canada’s front end while processing refunds, returns, and customer questions accurately. This Bolton opportunity supports diverse shifts.
As a Customer Service Desk Associate, you represent Walmart’s values and help maintain smooth store operations. You process refunds and exchanges, provide directions, maintain sales tax records, and follow company procedures. The work supports security, pricing accuracy, inventory accuracy, and a positive shopping experience.
Key Responsibilities:
- Process refunds and returns following company procedures
- Complete required refund and return forms accurately
- Assist customers with questions, exchanges, and directions
- Maintain accurate sales tax-exempt records
- Check returned merchandise before returning items to sales floor
Requirements:
- Be at least 16 years old
- Follow company policies, procedures, and guidelines
- Work evenings, weekends, and holidays when required
- Stand, bend, and perform repetitive physical tasks
- Lift up to 20 pounds, occasionally up to 50
Bring customer service, refund processing, and accuracy to Walmart’s Customer Service Desk in Bolton, Ontario.