COMMUNITY CASE MANAGERReporting to the Program Manager - Community Housing, The Case Manager - Community, this position is responsible for Case Management including but not limited to, goal planning, client assessments, weekly check-ins, support and advocacy. The individual in this role will develop a detailed understanding of the operations of Community Programs and could work in a dynamic and ever-changing environment, assisting the clients in developing life skills.ROLES AND RESPONSIBILITIES INCLUDE:Collaborative Mindset Fostering open communication and cooperation to achieve shared organizational goals.Culture of Support Contributing to a positive work environment by building solid, trust-based relationships with all team members and departments.Interdepartmental Problem-Solving Working closely with all departments to identify challenges and share knowledge to drive solutions to create a united team.Participating in staff events and functions Essential to support fun and dynamic team functions to participate in CDC culture.POSITION SUMMARY:Mentoring clients and overseeing clients' progress and interventionsMonitoring housing and providing support, advice, and direction while ensuring open communicationMaintaining conditions of properties, including keeping high standards of health, safety, and cleanliness for the clientsReporting to Property Management on all maintenance needs as well as emergencies related to propertyTracking progress of clients and frequently analyzing, assessing and reviewing their objectivesKeeping accurate and up to date case files, incorporating regular written case notes for clients,



as well as relapse prevention plans relevant to all client casesAttending all meetings relevant to your position, i.E. weekly staff meetings, daily case management meetings, and other meetings on an as-needed basisWill serve on call rotation once every 8-10 weeksQUALIFICATIONS AND REQUIREMENTS:Post-secondary degree/diploma/certificate in Social Work, Addictions Studies, Psychology, Behavioral Science, or a related and relevant discipline is preferredA minimum of 3 years' experience working in the field of addiction and with marginalized populationsMust have a valid driver's license with 2 million liability insuranceMust have a dependable vehicleWell-developed and effective communication skills (written and oral)Demonstrated skills in critical thinkingExperience with HMIS database is an assetFlexibility for after-hours work as required to meet client needsSKILLS AND ABILITIES:Ability to effectively manage confrontations and conflictSelf-starter with excellent organizational and problem-solving skillsAbility to manage priorities and workflow demonstrating excellent time management skillsKnowledge of local social service agencies and referralsKnowledge in preparing reports, and ability to maintain client case filesAbility to work with minimal supervision, take initiative and be self-motivatedAcute attention to detail and a commitment to excellence and high standardWe thank all applicants for their interest; however, only qualifiedcandidates selected for interviews will be contacted. We regret that we are unable to accept telephone inquiries.

📌 Community -Case Manager (Calgary)
🏢 Entreinstitute
📍 Calgary