Welcome growing families to Carter's with customer service expertise, product knowledge, and confident point-of-sale support in a busy retail environment.
As a Sales Associate, you represent Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. You will assist customers with product styles, features, perks, and omnichannel shopping. The role centers on positive engagement, issue resolution, register transactions, replenishment, and loyalty program communication.
Key Responsibilities:
- Welcome customers warmly and provide product assistance
- Resolve customer issues confidently and proactively
- Support omnichannel shopping needs for positive experiences
- Execute and expedite point-of-sale transactions
- Complete replenishment and shipment tasks as needed
Requirements:
- Positive, solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Professional verbal and written communication skills
- Ability to manage multiple tasks simultaneously
- Ability to lift 40 pounds as needed
Bring customer engagement, retail service, and transaction skills to families shopping Carter's quality children's apparel and essentials.