Bilingual Customer Care Manager - Digital Transformation Lead (Montreal)

Bilingual Customer Care Manager - Digital Transformation Lead (Montreal)

04 Nov
|
Export Development Canada | Exportation et développement Canada
|
Montreal

04 Nov

Export Development Canada | Exportation et développement Canada

Montreal

Export Development Canada (EDC) is seeking a Manager, Customer Care Team to lead the bilingual customer support function in a hybrid work setting, based in Ottawa or across its hubs in Toronto or Montreal. You will drive service delivery, implement workforce planning, and use data to improve customer and employee outcomes while guiding transformation of digital self-service and cross-functional collaboration.

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📌 Bilingual Customer Care Manager - Digital Transformation Lead (Montreal)
🏢 Export Development Canada | Exportation et développement Canada
📍 Montreal

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