Lead a dynamic team at DWF Group as a Legal Support Services Manager in Vancouver. Drive improvements in eBilling processes and foster a collaborative work environment.In this managerial role, you will oversee the performance of legal support staff in the Vancouver office, inclusive of Legal Assistants and Paralegals. Your leadership is crucial to achieving results while ensuring compliance with billing guidelines and performance targets. You will also act as a resource for our Calgary and Toronto offices, enhancing collaboration and operational efficiency.Key Responsibilities:Lead and coach the Billing team members nationallyOversee eBilling operations and client invoicing processesResolve complex billing issues and discrepanciesTrack and reduce invoice rejections for improved efficiencyMaintain billing records, ensuring compliance and accuracyRequirements:5+ years of eBilling experience in law firmMinimum 2 years of leadership experienceStrong knowledge of billing systems like 3E or Elite EnterpriseExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite, especially ExcelMaximize team performance, streamline billing processes, and support DWF's creative legal services in Vancouver.

📌 Legal Support Services Manager Vancouver
🏢 DWF
📍 Vancouver