Turn inbound homeowner interest into booked estimates remotely across Canada using confident phone communication and organized follow-up. This full-time role rewards measurable performance.
As an Appointment Setter with Shine Windows & Gutters and The Deck People, you will call recent inquiries, past customers, and interested homeowners. You will book appointments for in-home sales teams while tracking calls, conversion rates, and completed estimates. Structured training, scripts, coaching, and AI call scoring support improvement.
Key Responsibilities:
- Call new inquiries quickly and book sales appointments
- Reconnect with past customers about recurring services
- Follow up with homeowners who have not booked
- Track calls, KPIs, conversions, and weekly targets
- Maintain customer information and follow-ups in the CRM
Requirements:
- Previous work experience with reliable responsibility
- Confidence communicating naturally by telephone
- Experience working toward measurable targets and KPIs
- Ability to organize work without constant supervision
- Canadian residence, reliable computer, internet, headset, and quiet workspace
Build sales skills through inbound appointment setting, customer follow-up, KPI tracking, and coaching with Shine Windows & Gutters and The Deck People.