Join a results-driven remote team as a Customer Success Sales Manager. Utilize your sales experience to build relationships, retain members, and enhance account value.In this essential role, you'll combine sales and customer success to onboard current members effectively and ensure their long-term engagement. You will proactively monitor member interactions, mitigate churn, and track important renewal indicators with CRM tools. Your skills in fostering trust and understanding renewal risks will help maximize client retention metrics.Key Responsibilities:Onboard new members within their first weekCheck in proactively on quiet members to mitigate churnTrack member health and renewal signals in the CRMReport on engagement and retention metricsIdentify account expansion opportunities effectivelyRequirements:2+ years of proven sales experienceCurrently based in CanadaStrong record of driving renewals and retentionExperience with CRM tools like HubSpot or SalesforceBackground in coaching or membership programsBring your customer-driven approach to enhance member success and engagement as a Customer Success Sales Manager.
📌 Customer Success Sales Manager Remote (Vancouver)
🏢 The TalentHQ
📍 Vancouver
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