Deliver welcoming front desk service with Hotel Equities, using communication, computer, and cash-handling skills to support guests throughout their stay.
As a Guest Services Representative, you will support arrivals, departures, reservations, payments, and guest requests. You will help maintain smooth hotel operations by communicating with housekeeping, maintenance, sales, and other departments. The position suits organized professionals who remain composed while resolving concerns.
Key Responsibilities:
- Welcome guests with friendly, professional service
- Process arrivals, departures, reservations, and payments accurately
- Respond to questions, concerns, and special requests
- Maintain accurate guest records and shift documentation
- Communicate effectively across hotel departments
Requirements:
- High school diploma or equivalent preferred
- Previous hotel or customer service experience preferred
- Solid verbal and written communication skills
- Basic computer and cash-handling skills
- Flexible availability for nights, weekends, and holidays
Support Hotel Equities guests through attentive front desk service, accurate transactions, effective communication, and professional issue resolution.
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📌 Hotel Front Desk Guest Services Representative (Belleville)
🏢 Hotel Equities
📍 Belleville
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