Lead guest experiences at Wentworth Hospitality Group as the Manager on Duty, ensuring exceptional service and safety at our boutique hotels in Vancouver. This role balances leadership with operational oversight across both day and night shifts.As Manager on Duty, you will oversee seamless hotel operations focused on delivering top-tier guest service. Collaborate with the Director of Guest Operations to recruit, train, and empower the Guest Experience Team while contributing to innovative guest experiences. This energetic position demands strong leadership, excellent communication skills,



and a passion for hospitality.Key Responsibilities:Provide exceptional guest service throughout each shiftSupport recruitment and development of Guest Experience TeamImplement guest experience strategies and enhancementsLead communication across departments for event supportConduct night audits and resolve guest inquiriesRequirements:Minimum of 1-2 years in luxury hotel operationsStrong verbal and written communication skillsAbility to work independently and under pressureFlexibility for overnight shifts and weekendsProficient in hotel management systemsDrive unforgettable hospitality experiences and elevate service standards as the Manager on Duty at Wentworth Hospitality Group.

📌 Luxury Hotel Manager On Duty (Vancouver)
🏢 Amacon
📍 Vancouver