Support hotel arrivals through valet parking, baggage handling, and attentive guest assistance across the entrance and lobby. Deliver prompt service while managing physical, standing, and driving requirements.

Reporting to the Guest Services Manager, this General Support Agent role serves guests from arrival through room access. Responsibilities include matching guest names and room numbers, retrieving vehicles, handling stored bags, and supporting conference and banqueting setups. The position requires customer service experience, a current driver’s licence, and excellent guest care.

Key Responsibilities:

- Retrieve vehicles according to guest requests and match guest details
- Record licence plate numbers during valet operations
- Anticipate needs and acknowledge guests promptly when busy




- Maintain and clean related equipment
- Store equipment correctly under health and safety legislation

Requirements:

- Excellent customer service and previous customer service experience
- Ability to drive automatic and standard transmission vehicles
- Ability to lift, reach, bend, push, and stoop
- Ability to stand for up to five hours
- Qualified, enthusiastic, energetic, people-person approach

Apply attentive guest service, accurate valet handling, and physical readiness across busy hotel arrival and baggage operations.

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📌 Guest Services Valet Baggage Attendant (Montreal)
🏢 Germain Hotels group
📍 Montreal