Summary

Lead the client experience and sales performance of a retail team in a luxury menswear workplace. Coach advisors to build client loyalty, deliver exceptional service across in-store and online channels, and achieve sales goals.

Responsibilities
Coach clothing advisors and specialists to maximize sales productivity and maintain service standards.
Drive client development, omni-channel engagement, and digital sales goals.
Hire, onboard, train, and develop team members through regular coaching and performance assessments.
Ensure team compliance with store procedures, cultural standards, and loss prevention policies.

Requirements
At least 3 years of retail experience, including leadership in a store or department.
Demonstrated ability to coach and develop employees and improve performance.
Robust understanding of luxury retail, business plans, and customer loyalty.
Inclusive mindset and a passion for delivering excellent client experiences.
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📌 Sales Manager Calgary (Canada)
🏢 BROBSTON GROUP
📍 Canada