Welcome guests at Hard Rock Ottawa Hotel & Casino as a part time Front Desk Agent handling reservations, check-ins, and payments.

This permanent position serves hotel and casino guests in Ottawa, Ontario. You will manage room assignments, billing, guest inquiries, and amenity information. The work requires professionalism, attention to detail, and coordination across hotel and casino departments.

Key Responsibilities:

- Welcome guests and manage check-in, check-out, and reservations
- Verify information, issue room keys, and explain amenities
- Process billing, payments, cash, credit transactions, and room charges
- Answer questions about services, gaming areas, events, and promotions
- Coordinate with housekeeping, security, operations, and guest services

Requirements:

- Minimum six months in a similar role
- Valuable attitude and strong attention to detail
- Ability to work under pressure
- Must obtain required gaming licenses and certifications
- Availability for holidays, weekends, and flexible shifts

Bring front desk, reservation, billing, and guest service skills to Hard Rock Ottawa’s 24/7 casino environment.

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📌 Hotel Casino Front Desk Agent (Ottawa)
🏢 067 Hard Rock Ottawa Racetrack Emp Svc In
📍 Ottawa