If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport and Hampton Inn & Suites Kelowna is currently looking for a Food & Beverage Coordinator.Position SummarySupports all aspects of Food and Beverage operations as assigned by the Food and Beverage Manager.What will you be doing?Operations, Standards & TrainingResponsible for maintaining training plans with designated managers/trainers and updating as job descriptions change ensuring employee onboarding is complete.Sets up and coordinates training sessions as required, including new hire orientation, cross-training, menu and service standard roll-outs, and system training (Squirrel, OpenTable, 7shifts).Keeps staff notice boards current and communicates menu changes, 86 items, upcoming events, GSS results and Best Brews to the team.Assists with day-to-day operational needs as necessary, including supporting the floor, banquets and events during peak periods or staffing shortages.CommunicationsWith guidance from the Food and Beverage Manager, Weekly 7shifts updates to be sent to the team with following details: - Week ahead, events, operations and any special notes requiring team attention. - Weekly GSS results of F&B with shout out to good reviews and points of improvement. - consistence announcement of new movement within the department, new joiners, promotions etc.Scheduling & LabourCreates weekly F&B department staff schedules based on upcoming events and reservations; reviews time-off and vacation requests for approval and submits the schedule to the F&B Manager by Tuesday end of day.Payroll & HR AdministrationPayroll - Reviews, compares and approves timesheets in Payworks; at the end of the pay period, confirms hours,



sick time and vacation days and consolidates for paymentCreates weekly Ops Package ReportsManages onboarding and offboarding off employees working with relevant departments.Guest Experience & ReservationsReviews QSAs monthly and flags consistent or potential issues to the F&B Manager and ChefTracks staff mentions in guest feedback and communicates recognition and reward incentivesMonitors the general Food & Beverage emailinboxes daily and ensures guest phone and email inquiries are responded to promptlyMaintains OpenTable: floor plans, direct event booking links, menus and accurate operating hoursPoint of SaleMakes product, price and add-on edits in Squirrel as required, including limited quantities for items not being reorderedEnsures menu covers are presentable and in working order; inventories monthly andrequests reorders as neededGenerate reporting as required for distribution to all Food & Beverage leadersEvents & BanquetsMaintains and updates the BEO Binder for all hotel events, including meal services, time frames, group names and guest volumesCoordinates FOH and BOH communication on event BEO's, meeting updates, and last-minute changes to ensure seamless executionOversees banquet equipment (chafers, heat lamps, spandex, tables) with the floor Manager or banquet server; maintains the equipmentlist and a list of items requiring repairOrders linen and other items as requiredPurchasing, Inventory & VendorsIn conjunction with F&B leaders, ensures proper PAR lists are created for Food and Beverage itemsCreates and maintains order guides with representative contacts (GFS, liquor/wine/beer, paper products, coffee/tea)Places liquor and FOH orders; follows up on undelivered orders and notifies leaders when orders are ready for pick-upAssists with purchasing and vendor relations by forwarding orders to suppliers,



monitoring and expediting orders, and scheduling delivery of available stockVerifies receipt of items by comparing items received to items ordered; resolves shipment errors with departments and suppliersCoordinates airline orders, scheduling and billing; ensures the team provides inventory weekly for submissionParticipates in monthly liquor and food inventory counts and updates bar inventory sheets with accurate pricingCompletes quarterly china, flatware and glassware inventory and provides ordering recommendations to the F&B ManagerAccounting & Cash HandlingCodes all F&B invoices and submits for final review and sign-offMaintains dueback and tip pool tracking sheets; completes cash outs andpays out duebacks on designated datesWorks with accounting and night audit to resolve variances and follows up with staff on outstanding over/under cash dropsMeetingsAttends weekly BEO, Weekend Review/Resume, Signature Events and Leaders meetings, and monthly Health & Safety meetingsCoordinates the F&B Leaders Meeting agenda; takes minutes for all meetings and distributes to leaders and attendees by end of dayOther tasks, duties and/or projects required to support the operationWhat are we looking for?Previous restaurant, hospitality and/or Banquet experienceStrong passion for food and beverageCurrent with F&B trendsServing It Right requiredFood Protected and First Aid Certificate an assetWSET or equivalent certifications/training is an assetGuest experiences focusedRelationship builderTeam playerComputer skills -Microsoft, Squirrel, Excel, OpenTable, 7shifts, PayworksPerksExtended Health and Dental BenefitsWorld-wide accommodation and dining discounts with Marriott and Hilton brandsAn excellent work environment, with a focus on staff recognition and teambuildingRoom for growth and development.Annual Salary: $46,000 - $48,000Don't miss this exciting opportunity to join our Four Points and Hampton family!

📌 Food & Beverage Coordinator (Kelowna)
🏢 Four Points by Sheraton Kelowna Airport
📍 Kelowna