Support City of Campbell River staff with frontline IT troubleshooting, Microsoft 365, and network access in a permanent full time position. This client-focused role works on site with adaptable work arrangements available.
The City of Campbell River seeks an experienced Client Support Analyst for its Information Technology Team. You will support City staff and the RCMP central helpdesk while maintaining reliable computer systems, software applications, mobile devices, and peripherals. The work includes Microsoft Windows, Microsoft Office Suite, Microsoft 365, and related business applications.
Key Responsibilities:
Provide frontline and intermediate technical support to City staff
Troubleshoot hardware, software, and connectivity issues
Manage helpdesk requests and resolve technical problems
Support technology projects and mobile devices
Assist users with effective IT resource use
Requirements:
Three years of related IT Client Support experience
Two-year computer sciences or information technology diploma
CompTIA A+ or equivalent certification
Valid driver's licence and clean driver's abstract
Ability to pass RCMP Secret Level Security Screening
Bring client support, Microsoft technologies, and troubleshooting experience to the City of Campbell River Information Technology Team.
📌 It Client Support Analyst Campbell River
🏢 City of Campbell River
📍 Campbell River
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