Coordinate police, ambulance, and fire units while using radio, telephones, and computer terminals during shiftwork. Transparent communication supports urgent public safety information.

Under shift supervisor direction, the Public Safety Dispatcher handles complaints, service requests, and emergency messages. The position records occurrences, incidents, emergency medical system reports, run reports, and correspondence logs. Daily work requires accurate information transmittal and sound judgment.

Key Responsibilities:
Dispatch police, ambulance, and fire units
Operate two-way radio, telephones, and computer terminals
Handle complaints and service requests
Transmit emergency information accurately and promptly
Enter occurrences, reports, incidents, and correspondence logs

Requirements:
High school diploma or equivalent
Explicit criminal records check
At least 21 years of age
CPR/First Aid certification
Minimum typing speed of 25 words per minute

Use active listening, transparent communication, computer proficiency, and judgment to support emergency services as a Public Safety Dispatcher.

📌 Emergency Services Public Safety Dispatcher Quebec City
🏢 Joinamps
📍 Quebec City