Lead Nespresso boutique performance through sales coaching and customer service, while representing the brand across a full time retail workplace.

As a Full Time Team Leader, you will act as a Nespresso brand ambassador and support operational excellence. You will help deliver above-and-beyond customer experiences while driving sales targets. The position combines team communication, KPI analysis, coaching, administrative responsibilities, and customer service.

Key Responsibilities:
Debrief the team on key objectives and deliverables
Analyze KPI reports and coach teams toward metrics
Communicate effectively with team and store management
Create positive brand experiences for stakeholders
Balance administrative and customer service tasks

Requirements:
Passion for coffee and sustainability
Two to three years leading retail teams and driving sales
Proficiency in Microsoft Office and inventory software
Experience understanding and driving KPIs
Ability to stand all day and lift up to 23 kilograms

Bring retail leadership, KPI coaching, and coffee knowledge to the Nespresso boutique team at Nestlé Canada.

📌 Nespresso Boutique Team Leader Toronto
🏢 Nespresso
📍 Toronto