Welcome GoodLife Fitness Members as a Front Desk Motivator in Markham, using customer service expertise and fitness knowledge part time. Create positive first impressions while supporting workouts, questions, and appointments at the Club.
This Customer Service Representative position serves Members and Potential Members at the Markham McCowan and Bullock Club. You will greet arrivals, check Members in, handle calls, explain Club services, and support membership sales. The role also includes Fit-Fix Starter sessions, system updates, and resolving concerns.
Key Responsibilities:
- Greet Members and Potential Members warmly upon arrival
- Check Members in for their workouts
- Answer calls, take messages, and book appointments
- Support FitFix and Cardio machine questions
- Complete Club runs, cleaning, and Fit-Fix sessions
Requirements:
- CPR-A and AED Certification
- Smart Tan certification within three months
- Excellent written and verbal communication skills
- Computer proficiency and customer service skills
- Fitness industry knowledge and sales experience an asset
Bring approachability, customer focus, and fitness knowledge to create welcoming experiences for GoodLife Fitness Members every day.