Serve customers by telephone and email as a Call Centre Operator with Compass One in North York, using strong communication and listening skills.

This casual, hourly position provides customer service representation and work order management support for staff and customers. You will process service transactions, enter facilities maintenance requests, and use Microsoft Office tools. The work includes proactive customer interactions to uncover existing or future needs, along with basic Microsoft Excel reporting.

Key Responsibilities:

- Answer telephone calls from staff and customers
- Respond to customer emails and provide general assistance
- Enter facilities maintenance and space planning requests




- Process varied service transactions through customer interactions
- Prepare basic reports using Microsoft Excel

Requirements:

- Robust verbal and written communication skills
- Excellent telephone etiquette and listening skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Detail oriented approach to customer service work
- Previous call center experience is an asset

Apply customer service, telephone etiquette, and Microsoft Office skills as a Call Centre Operator supporting Compass One customers.

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📌 Call Centre Customer Service Operator (Toronto)
🏢 Compass Canada
📍 Toronto