Coordinate insurance claim documentation and follow-up for Cowan Insurance Group, using Microsoft Office, careful data entry, and qualified communication daily.
This Claims Assistant position provides administrative and service support to the Claims team. You will help ensure claims are reported, documented, and progressed accurately and efficiently. Your work will connect clients, insurers, adjusters, and internal teams throughout each claims process.
Key Responsibilities:
Maintain accurate electronic claim files in the broker system
Monitor information and follow up with claim stakeholders
Prepare acknowledgements, reports, summaries, and correspondence
Support scheduling, document preparation, reviews, and data entry
Identify urgent matters,
service concerns, and coverage issues
Requirements:
High attention to detail when entering data and reviewing documents
Ability to manage competing priorities and deadlines
Discretion when handling confidential or sensitive information
Ability to work independently and collaboratively
RIBO licence or willingness to obtain one may be an asset
Use organized follow-through, sound judgment, and claims documentation skills to help Cowan Insurance Group progress files efficiently.