Support Lightspeed customers with subscription billing and invoice inquiries from the Montreal office, using careful reconciliation and transparent communication daily.
As a full time Billing Support Specialist, you will report to the Global Billing Manager. You will resolve billing questions, maintain customer accounts, and collaborate with Sales, Finance, and Support. The work requires organized problem-solving, accurate documentation, and consistent adherence to established processes.
Key Responsibilities:
Resolve customer and internal billing and subscription inquiries
Review and reconcile orders, contracts, invoices, and payments
Handle terminations and outstanding
📌 Billing Support Specialist Montreal
🏢 Lightspeed Commerce
📍 Montreal
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