Deliver accurate financial transactions and thoughtful banking guidance as a part time Customer Experience Associate onsite in Burnaby, British Columbia. Support positive customer interactions at TD Canada Trust.

As a Customer Experience Associate, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD's Code of Conduct and Ethics. You will also resolve concerns and complete business processes accurately.

Key Responsibilities:
Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Respond to concerns and escalate non-standard activities




Promote banking solutions and complete business processes
Recommend operational improvements supporting operational excellence

Requirements:
High School diploma or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Solid administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
Accurate, detail-oriented communication with customers and coworkers

Apply customer experience, transaction accuracy, and banking solution knowledge to support TD Canada Trust customers in Burnaby.

📌 Customer Experience Associate Banking Burnaby
🏢 TD Bank Group
📍 Burnaby