Lead IWS operations at DHL Global Forwarding in Mississauga, organizing daily work, supporting customers, and maintaining compliant documentation.The IWS Team Lead reports to the IWS Manager within DHL Global Forwarding’s freight forwarding organization. You will coordinate IWS operations, collaborate with Ocean, Air, Warehouse, and Finance, and support customer service requirements. The position requires robust IWS process knowledge, people leadership, and timely decision-making.Key Responsibilities:Organize, split, and plan daily IWS team workEnsure documents comply with regulations and internal proceduresFollow up on customer issues across the departmentMonitor supplier performance and develop improvement plansMaintain team KPI reporting and skills databasesRequirements:Extensive knowledge of IWS operations, processes, and systemsThree to five years of supervisory experienceStrong communication, motivation, and interpersonal skillsAbility to lead, coach, and make prompt decisionsMinimum secondary diploma; college or trade accreditation preferredApply IWS expertise, customer focus, and people leadership to strengthen operations at DHL Global Forwarding in Mississauga.#J-18808-Ljbffr

📌 Iws Operations Team Lead (Winnipeg)
🏢 DHL Global Forwarding
📍 Winnipeg