We're looking for motivated, engaged people to help make everyone's journeys better.
Reporting into the General Manager / Deputy GM / GM Operations
In a secondary line of responsibility the Specialist, ICC has a dotted reporting line to Unit Finance
Administer and communicate accurate and timely customer flight and passenger data and enabling the unit to plan, produce, deliver and invoice according to customer requirements and agreements.
Acts as communication point within unit for internal and external communication with local customers
Receives / inputs passenger and flight data into customer's self-billing system (i.e. Air vision) as well as gg's ERP system accordingly
Facilitates the printing, sorting and distribution of labels / galley tags / diagrams / production documents and delivery notes
Provides short-term customer forecasting data where applicable (linked to reservation system)
Documents all unscheduled exceptional services and goods to be billed to customers (e.g. extra trip log, charters, etc.)
Organizes and validates documentation and

📌 Specialist, Information Control Centre Dorval (Canada)
🏢 Gate Gourmet
📍 Canada