Lead technical services for Sandvik Mining in Saskatoon, applying mechanical equipment expertise, advanced troubleshooting, and team development. Support technology implementation across service operations.
As Technical Services and Support Manager, you will lead Specialists and Trainers while converting technical solutions into practical applications. The position covers complex equipment support, product introductions, competence development, and customer service. You will align the function with business objectives, global frameworks, and installed technologies including MECU, Automation, and Digitalization.
Key Responsibilities:
Lead and develop the technical service function
Guide complex equipment and product issue resolution
Support recent product introductions and market implementation
Drive workforce certification against global competence standards
Train teams on operation, maintenance, and troubleshooting
Requirements:
Relevant post-secondary technical education or equivalent experience
Five-plus years of relevant industrial technical experience
Advanced technical support and complex troubleshooting experience
Understanding of equipment maintenance, reliability, and problem-solving
Ability to lead, coach, and develop technical capability
Bring technical leadership, mechanical cutting knowledge, and analytical problem-solving to strengthen Sandvik Mining service performance.