Shape Salesforce product launches through licensing, entitlement design, and pricing operations in a hybrid role with three office days weekly. Your decisions connect packaging to customer provisioning.

As a Product Operations Manager, you will define licensing models for current offers and guide launch sign-off. You will partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations. Your work will influence provisioning-system roadmaps, commercial workflows, and product experiences across customers, sellers, and operators.

Key Responsibilities:
Own licensing and entitlement design for recent product launches
Map SKUs, products, licenses, entitlements, and features accurately
Define limits, provisioning, overage handling, and trial conversion
Build governance, standards,



playbooks, and launch documentation
Assess customer, seller, operator, financial, and operational impacts

Requirements:
Seven-plus years in product, engineering, operations, IT, or similar
Two-plus years leading technical cross-functional programs
Experience with B2B SaaS licensing or product development lifecycles
Ability to read, write, and troubleshoot XML
Experience using SOQL, SQL, AI tools, and source control

Bring systems thinking, technical fluency, and licensing expertise to Salesforce product operations and reliable launch execution.

📌 Product Licensing Operations Manager Toronto
🏢 Salesforce Partner Canada
📍 Toronto