Are you actively looking for a new chance? Or just checking the market? Well… you might just be in the right place
Lightspeed is seeking a full-time, customer-centric, and detail-oriented qualified to join the team as a Billing Support Specialist in our Montreal office. Reporting to the Global Billing Manager, you will be responsible for supporting customers with subscription and invoice-related inquiries across our products.
You will play an significant role in ensuring accurate and timely billing support, following established processes, and collaborating with your manager and team to address issues and improve the customer experience.
If you’re organized, proactive, and enjoy solving problems in a fast-paced environment, this role is for you
What you’ll be doing:
Resolve billing and subscription inquiries from customers and internal teams
Review, consolidate, and reconcile orders, contracts, invoices, and payments
Handle terminations and outstanding
📌 Billing Support Specialist Montreal
🏢 Lightspeed Commerce
📍 Montreal
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