- The IT team supports Kepler’s employees by providing reliable technology, systems, and technical assistance that enable teams to do their best work. As an IT Intern, you will gain hands-on experience in a supportive, learning-focused environment while contributing to day-to-day IT operations
- This 4-month internship is designed for students early in their IT careers who are eager to learn, develop technical skills, and explore different areas of information technology. You will work closely with experienced IT team members and receive guidance, training, and mentorship throughout the internship
- Support the onboarding and offboarding of employees by setting up laptops, workstations, peripherals, accounts, and basic system access
- Provide first-level technical support to employees for common hardware, software, networking, internet, and workstation issues
- Assist with installing, configuring, and updating software applications
- Triage, resolve, and document support requests through the IT ticketing system, Jira
- Help maintain accurate IT documentation, guides, and process instructions
- Support inventory management of IT equipment, software, and licenses
- Assist with routine system maintenance tasks such as backups and updates
- Learn and follow IT security best practices and company policies
- Participate in team projects and assist with other IT-related tasks as assigned

Benefits

- Unlimited Vacation
- Comprehensive Health Coverage
- Stock Options
- Flexible & Hybrid Work Options
- Professional Development





Must be eligible to obtain and maintain Government of Canada Reliability StatusGood organizational skills and attention to detailFamiliarity with networking, VPNs, Windows operating systems, and Microsoft enterprise software, including Microsoft 365Experience providing basic technical troubleshooting and supportAbility to manage multiple tasks with guidance and supportCurrently enrolled in a post-secondary program in Information Technology, Computer Science, or a related fieldExperience using a ticketing system to document and track support requestsAvailable for a full time 4-month internship beginning January 2027Experience setting up laptops, workstations, peripherals, and user accountsAbility to work in an office environmentClear written and verbal communication skillsStrong willingness to learn and develop technical and professional skillsComfortable handling confidential information with professionalismSecurity requirement: The successful candidate must be eligible to obtain and maintain Government of Canada Reliability Status. Kepler will initiate and sponsor the screening process. The candidate will be required to provide the information, consent, identification, and supporting documentation necessary to complete the screening, which may include fingerprinting and additional documentation for periods spent outside CanadaInterest in pursuing a career in IT support, systems administration, or infrastructureExperience building or troubleshooting personal computers or maintaining a home labExposure to Linux or scripting languages (e.g., PowerShell or Bash)Previous work experience, coursework, labs, or personal projects related to IT or technical support

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📌 IT Intern (January 2027, 4 Months) (Toronto)
🏢 KEPLER
📍 Toronto