Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:ACCOUNTABILITIES:Basic Functions/ResponsibilitiesActs as the main point of contact for all tenantsHandles inquiries and complaints from tenantsConducts wellness checks where requiredConsistently demonstrates respect and empathy for all guestsMaintains availability for personal, practical, and moral supportAnswers the program department telephone and records/remits messagesAccurately records day-to-day happeningsLiaises with referral sources and other external agencies as needed, provides referrals for tenants where requiredEnsures ongoing monitoring of policiesPerforms other assigned job-related duties as required to ensure a safe and secure environmentFINANCIAL AND MATERIALS MANAGEMENT:The incumbent is involved in minor financial matters regularly, or on a relief basis,



or has responsibility for the wise use of his/her own resources.The incumbent may be authorized to spend, disburse, or collect small amounts of cash.The incumbent has no input into the annual budget.WORKING CONDITIONS:The incumbent's work environment is typically in a supportive housing facility which operates 24 hours per dayThe incumbent might require to lift or move items up to 30 lb with no assistance from othersThe incumbent will work under the following disagreeable conditions:IsolationMonotonyOdorsDealing with angry peopleVerbal abuseWork schedule affecting lifestyleExposure to bodily fluids, bodily wasteExposure to drugs and alcoholThe incumbent may have little to no travel required.The incumbent carries a pager/walkie talkie and will work shifts.The job incumbent may be exposed to the risk of minor to moderate injury or illness due to:Physical attacks by othersExposure to infectious diseasesExposure to bodily fluidsSharp objectsOther dangerous situationsCONCENTRATION REQUIRED:The performance of the job requires continuously monitoring the environment, frequently interacting with tenants, attentive listening, and moderate attention when recording information. The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision, and Values,



in a skilled manner, upholding our code of conduct.EDUCATION AND EXPERIENCE QUALIFICATIONS:Education, Qualifications, and Certifications:Grade 12 education or equivalent is requiredCompletion of a 2-year Community College program will be a strong assetCriminal Record CheckCPR, First Aid, and Non-Violent Crisis Training an assetComputer ability.Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.E., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.Experience and Skilled Knowledge RequirementsThe incumbent must have up to one year of prior related experience, including experience with frontline work in a social service setting.Skills and Capabilities:Strong service ethic and a friendly disposition with the publicAdaptability to change and frequent interruptionsTeam-oriented and able to take initiativeWillingness to work with people from diverse cultural backgroundsProblem-solvingPersonableOrganizedCompensation:The target hiring range for this position is $23.64 to $24.02 with a maximum of $24.39.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment. [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

📌 Front Desk Support Worker (Part-Time - Night Shift) (Fort St. John)
🏢 The Salvation Army Canada and Bermuda Territory
📍 Fort St. John